Help & FAQ

ForwardCents processes receipt emails by extracting PDF attachments and using AI to automatically extract expense information like amount, date, vendor, and category. The processed expenses appear in your dashboard for review and management.

The system works best with PDF receipts attached to emails. It can process receipts from most vendors including restaurants, hotels, ride-sharing services, online purchases, and business expenses.

Yes, all your expense data is encrypted and stored securely. Each user's data is completely isolated, and PDF documents are stored with user-specific access controls. Your forwarding email address is unique and only processes emails you send to it.

Absolutely! You can edit any expense details including amount, date, vendor, category, and reimbursement status directly from your expenses dashboard. You can also add notes and change the expense status.

The AI is quite accurate, but you can always edit any extracted information. Simply click on any expense in your dashboard to modify the details.

Yes! You don't need to set up automatic forwarding. You can manually forward receipt emails to your unique address whenever you receive them. This gives you complete control over which receipts get processed.